Our aim is to deliver a perfect product. Nevertheless, if you are not satisfied with your online order from MK Switchit, you can return your products within 14 days after receiving your order. Please take good care of them, and return the products in their original packaging and in the same condition as you received them. 

This means you can have a look and try them on, but please do not remove any labels, or wear them outside. Please note that products must be returned in the original package, provided with a copy of the invoice. For shoes we recommend trying them on a carpeted surface to avoid scuffing.

If the conditions mentioned above are complied with, we offer you several options:

You can choose to pick another product from the MK Switchit collection or exchange your product to a different size or color that is available.  If the alternative product has a lower price, we can reimburse you any price difference. (International) shipping cost, if any, is non-refundable. Another option is to refund the price paid for the product. We will transfer the money within 10 working days after receiving your retour.